14.03.2025 - MELCloud - Announcement maintenance on March 18, 2025
Maintenance work on the MELCloud
NewsDear customers and users of our products,
today we are informing you about planned maintenance work on the MELCloud (private customers).
On March 18, 2025 from 11:00 am to 3:00 pm the MELCloud application will not be available.
What does that mean?
- It is not possible to operate the devices via the MELCloud.
- Set control commands, such as schedules, are not executed during maintenance.
- Control via Amazon Alexa & Google Home is not available during maintenance.
- It is not necessary to re-register the WiFi adapter.
Maintenance objective
Maintenance is required to increase the stability and reliability of the MELCloud platform. the stability and reliability of the MELCloud platform. increase
Your Mitsubishi Electric team
March 18, 2025 from 11:00 a.m. to 3:00 p.m.
Announcement text during maintenance work in the app
Notes in the App
Dear MELCloud Customer, Please be informed that we will be performing a scheduled maintenance activity to improve the system performance and reliability. There will be a planned interruption of the service on Tuesday 18th of March 2025 from 10AM to 2PM GMT. During this time, if you use MELCloud, you will experience an interruptions of the service . Please accept our apologies for any inconvenience this may cause and appreciate your understanding as we work to maintain the system.
Message after completion of maintenance
Notes in the App
Dear MELCloud Customer, Please be informed that today’s planned maintenance is now completed and that all services are running as expected. Please accept our apologies for any inconvenience this may have caused and appreciate your understanding as we work to maintain the system.
